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<p>It seems that some people have solved this problem, but others haven't. I think that it is important to remember that many people have multiple devices and you have to sign out of iCloud everywhere. On the Mac, go to System Preferences, iCloud. Turn everything off and then and sign out. Go to Internet Accounts and clear the ticks against everything associated with iCloud, open iTunes and FaceTime and sign out. Sign out of every Apple/iTunes/App Store/iCloud account. Do the same on your iPhone and iPad, and sign out of everything - you are logged in to either iTunes or iCloud in multiple places like Mail, FaceTime, iTunes, App Store, and so on. After signing out everywhere, switch off the computer, iPhone and iPad, switch back on and sign in to everything.</p>